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Terms and conditions

Please note that credit card payments for ATI DI DESIATI CLAUDIO are collected by TREKKSOFT AG, Hauptstrasse 15, 3800 Matten, Switzerland (“TREKKSOFT”). Therefore, TREKKSOFT will appear as TREKKSOFT TOUR BOOKING on your credit card statement for the payment of this booking. The domain where you enter and process your payment is owned and operated by TREKKSOFT.

Please send an email to finance@trekksoft.com for all inquiries regarding your credit card payments and chargebacks.

 

As follows are the terms and conditions of the services offered by the company “ATI di Desiati Claudio” / “Sardinian Discovery”. The terms specified in this document are valid upon reservation of the services, and it is necessary to take note of and accept the terms in order to partake in the activities and use the services offered.

 

Sardinian Discovery will do as much as possible to follow the proposed program, but this requires flexibility on the part of clients for possible changes to the itinerary, which may be due to:

If “the morning navigation experience” must be cancelled due to unsafe weather conditions, the company propose alternative routes/itineraries if possible:

In the event of cancellation without any alternative propose, the company refund the payment.

 

Before the activity, the client must sign a contract.

 

All participants must be able to swim and in good physical condition, medical issues must be declared before booking.

 

Cancellation and refund policy

Here at SardinianDiscovery.com we are interested in quality, not quantity. Space in our program is limited. Therefore, in order to accommodate all those who would like to participate, the following “cancellation and refund policy” will be strictly enforced: at the time we receive written notice that a client must cancel his/her activity, the following fees will apply:

 

Clients will receive a full refund if Sardinian Discovery is forced to cancel the activity for any reason prior to departure; all activities are subject to last-minute cancellation due to: 

In these cases, our liability extends to the cost of the activity only, not travel and accommodation.